Shipping policy

Effective Date: June 26, 2026

At ALLTIME PLASTICS ("we", "our", "us", or "ALLTIME"), we are committed to delivering your orders safely and efficiently across India. Please read this Shipping Policy carefully before placing an order through Alltimeplastics.online.

1. Shipping Coverage

We currently deliver to serviceable locations across India through our trusted logistics and courier partners.

Delivery availability may depend on the serviceability of the customer's PIN code and the availability of our logistics partners.

2. Shipping Partners

To provide reliable delivery services, we may work with various courier and logistics partners, including:

  • Blue Dart
  • Delhivery
  • Ekart
  • Amazon Shipping
  • Shadowfax
  • Xpressbees

The courier or logistics partner assigned to your order may vary depending on your delivery location, PIN code, product, service availability, and operational requirements.

We reserve the right to change or use additional logistics partners when required.

3. Order Processing & Dispatch

  • Orders are generally processed within 24–48 hours after successful order confirmation.
  • Orders placed on Sundays or public holidays will generally be processed on the next business day.
  • During festivals, promotional campaigns, sales events, or periods of unusually high order volumes, processing and dispatch may take longer than usual.

Once your order has been dispatched, we may provide shipping confirmation and tracking information through Email, SMS, WhatsApp, or other applicable communication channels.

4. Estimated Delivery Time

After dispatch, orders are generally delivered within:

7–10 Business Days

Delivery timelines are estimates and may vary depending on:

  • Delivery location and PIN code.
  • Courier partner availability.
  • Product availability.
  • Weather conditions.
  • Natural disasters.
  • Government restrictions.
  • Public holidays.
  • Transportation disruptions.
  • Operational or logistical issues.
  • Other circumstances beyond our reasonable control.

Delivery to remote or difficult-to-service locations may require additional time.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

From time to time, ALLTIME PLASTICS may offer free shipping or other shipping promotions.

Any free-shipping offer will be subject to the applicable terms and conditions displayed on Alltimeplastics.online during the relevant promotional period.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided through Email, SMS, WhatsApp, or other applicable communication channels.

You can use the tracking details provided to check the status of your shipment through the applicable courier or logistics partner.

If you have not received tracking information within a reasonable period after your order is confirmed or dispatched, please contact our customer support team.

7. Delivery Attempts

Our courier and logistics partners may make multiple delivery attempts before returning an undelivered shipment to our warehouse.

To help ensure successful delivery, please make sure that:

  • Your shipping address is complete and accurate.
  • Your PIN code is correct.
  • Someone is available to receive the package.
  • Your registered mobile number is reachable during the delivery process.
  • Any delivery-related calls from the courier partner can be answered when necessary.

If delivery cannot be completed after multiple attempts, the shipment may be returned to our warehouse.

Any applicable re-shipping or additional delivery charges may apply depending on the circumstances and our applicable policies.

8. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

This includes:

  • Full Name
  • Complete Address
  • Apartment/House/Flat Number, where applicable
  • Area/Locality
  • City
  • State
  • PIN Code
  • Valid Mobile Number

ALLTIME PLASTICS shall not be responsible for delays, failed delivery, return shipments, or additional shipping costs resulting from incorrect, incomplete, or inaccurate information provided by the customer.

If you identify an incorrect shipping address after placing an order, please contact our customer support team as soon as possible. We cannot guarantee that address changes can be made after the order has been processed or dispatched.

9. Damaged or Tampered Packages

If the outer packaging appears damaged, opened, or tampered with at the time of delivery, we recommend that you:

  • Take clear photographs of the package before opening it.
  • Record an unboxing video showing the package and its contents, where possible.
  • Check the products carefully after opening the package.
  • Contact our customer support team as soon as possible if any issue is found.

Claims relating to damaged, defective, missing, or incorrect products will be handled in accordance with our Return & Refund Policy.

10. Delayed Deliveries

While ALLTIME PLASTICS makes reasonable efforts to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control.

These may include:

  • Courier or logistics service disruptions.
  • Weather conditions.
  • Natural disasters.
  • Government restrictions.
  • Transportation disruptions.
  • Public holidays.
  • Strikes or operational disruptions.
  • Force majeure events.
  • Incorrect or incomplete delivery information.
  • Remote-area delivery limitations.

ALLTIME PLASTICS shall not be responsible for delays caused by circumstances beyond our reasonable control or by third-party courier and logistics providers.

11. Undelivered or Returned Shipments

An order may be returned to our warehouse if:

  • The delivery address is incorrect or incomplete.
  • The recipient is unavailable after multiple delivery attempts.
  • The customer refuses to accept the shipment.
  • The PIN code or location is not serviceable.
  • The courier partner is unable to complete delivery.
  • Other circumstances prevent successful delivery.

If an order is returned to us, any applicable refund, re-shipping, or cancellation will be handled in accordance with our Return & Refund Policy.

12. Contact Us

If you have any questions or concerns regarding shipping or delivery, please contact us:

ALLTIME PLASTICS Customer Support

Email: Contact@alltimecart.com

Website: Alltimeplastics.online

We will make reasonable efforts to assist you with your shipping-related queries.